EB-2 NIWBusiness and managementIndividualDecided April 2025Dismissed
Outcome: Dismissed
APR242025_01B5203
Merit and national importanceNot metWell positionedNot reached / not discussedBalance favors a waiverNot reached / not discussed
Our summary
Contact center entrepreneur seeks NIW to operate call center service provider. AAO dismissed appeal, finding petitioner did not establish national importance of proposed endeavor. While services may benefit government clients, they lack innovation or evidence of broader industry impact or economic significance beyond company and direct clients.
Official PDF
Official PDF ↗Published by USCIS. The summary is ours, in our own words; the decision text is on uscis.gov.
No criterion in the table was found met in this decision.
What was missing
- Merit and national importance · Proposed call center outsourcing services lack unique innovation or evidence of national or global implications; improvements to specific government contracts do not establish industry-wide impact.
Criteria
| Criterion | Reading | Why |
|---|---|---|
 Merit and national importance | Not met | Proposed call center outsourcing services lack unique innovation or evidence of national or global implications; improvements to specific government contracts do not establish industry-wide impact. |
 Well positioned | Not reached / not discussed | First prong failed; second prong not addressed as matter of discretion. |
 Balance favors a waiver | Not reached / not discussed | First prong failed; third prong not addressed as matter of discretion. |
A published decision describes one case. It is not legal advice and not a prediction for yours.